Penrith City Council has launched ‘MyPenrith’, a major upgrade to its online services platform, delivering a more secure way for the community to connect with Council services.
MyPenrith introduces a single sign-in that gives customers access to a growing range of Council services. The platform currently supports the Online Services Portal and will soon extend to include Council’s upcoming Bookings and Venue Hire Portal.
To improve security, MyPenrith includes multi-factor authentication, requiring users to enter a verification code sent via SMS or phone call when signing in.
Penrith Mayor, Todd Carney, has welcomed the introduction of MyPenrith.
“This upgrade to our services positions Council for the future, making it easier for our community to engage with us online, while also strengthening the protection of personal information,” said Mayor Carney.
“This upgrade reflects our commitment to putting customers first by delivering simple, safe and accessible services for the people of Penrith.”
Once logged in, customers can access a wide range of Council services, including submitting requests related to waste management, community facilities, infrastructure and more.
For more information on how to register with MyPenrith, a how-to guide and video tutorial are available at my.penrith.city to assist with the transition.
