Saturday, September 18, 2021

Mornington Peninsula improves satisfaction survey result

Mornington Peninsula Shire Council has performed strongly across a range of areas, according to the latest Local Government Community Satisfaction Survey. 

The results show a seven-point increase in waste management and a two-point increase in overall performance – with both results equal to or better than the state-wide average.

“It’s great to see fundamental council services such as roads and waste management have been rated highly by our community,” said Mayor, Despi O’Connor.
 
“it is also pleasing that perceptions of Council’s performance across most service areas have remained consistent or significantly improved over the past 12 months.”
 
The results also show a seven-point increase in satisfaction with the condition of sealed local roads.
 
Overall, perceptions of Council’s performance across most service areas have remained consistent or significantly improved in the past 12 months.

“We are always striving to get better at what we do, so it’s good to see that being reflected in these survey results.”
 
“We are committed to continuous improvement, particularly those areas indicated in the survey such as community consultation and engagement, and town planning,” said Mayor O’Connor.
 
The Victorian Government survey, conducted by telephone across Peninsula households in February and March this year, measures community perception of the performance of Victorian councils across a range of measures.
 
The full report of the Local Government Community Satisfaction Survey can be found at mornpen.vic.gov.au/communityreports.

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