Campbelltown City Council’s customer service team (pictured) has been recognised for its commitment to serving the Campbelltown community at the 2021 National Local Government Customer Service Awards.
The team were awarded the highly commended accolade in the 2021 Customer Service Team of the Year Award category.
General Manager, Lindy Deitz said Council was proud of the customer service team’s success.
“Our customer service team are often the first contact point for residents when they interact with Council and are relied upon to provide accurate information or steer them in the right direction,” Ms Deitz said.
“Over the past two years they’ve been faced with unprecedented challenges due to the COVID-19 pandemic and risen to the task by adapting the way they’ve worked while still providing top quality service to our community.
“I’m proud that our staff have demonstrated kindness, compassion and a strong sense of community spirit during this challenging period for our community,” she said.
The National Local Government Customer Service Awards are organised by the National Local Government Customer Service Network.
