Thursday, April 25, 2024

Armidale streamlines penalty infringement notice system

Paper parking tickets tucked under windscreen wipers will be a thing of the past in Armidale, as Council moves to a new penalty infringement notice system in a bid to increase consistency and remove customer confusion.

All local penalty infringement notices will now be served by Revenue NSW in an electronic or hard-copy format.

Armidale Regional Council’s General Manager, James Roncon said the move will make the penalty infringement process more streamlined and will remove any customer confusion.

“This change will be most noticeable for parking related fines as those breaching time limit restrictions will no longer receive a physical parking ticket on their windscreen,” said Mr Roncon.

“The paper parking tickets were often removed by unknown parties, which lead to people being unaware they were fined at all, so this new process removes any of the uncertainty and confusion people have faced in the past.”

It’s also expected the new system will create a safer work environment for Council staff who risked receiving abuse from people when issuing physical parking tickets.

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