Friday, July 8, 2022

june, 2022

14junAll Day15Developing & Communicating Sound Organisational Policy & ProceduresSydney Event Organized By: Policy Skills

Event Details

2 Day Workshop

Interactive learning for practitioners responsible for writing and implementing the policies and procedures used by organisations, businesses and management committees.

Learning Objectives:

  • Understand the function of policy for organisations and their oversight bodies
  • Identify the policies and procedures needed for your organisation
  • Understand the stages of the policy-development process
  • Know how to engage approvers, implementers and those affected to test and deliver what is needed and to facilitate approvals by decision-makers
  • Know how to write policies and procedures that are clear and concise
  • Understand the features of a good organisational system for policy, procedure and guideline development
  • Know how to facilitate smooth implementation
  • Know how to plan for long-term management and evaluation

Course Overview

Day One:  Planning organisational policy and procedures

1. Policy issues

  • What is policy? (From public policy to organisational policy)
  • Policies vs procedures
  • Policy as smoke screen or aspiration

2.  Organisational policy

  • Why do you need policies and procedures?
  • What makes policies and procedures work?
  • What does good policy look like?
  • Your organisation: What do you have? What do you need?
  • Managing policy development in a changing organisational environment

3.  Policy approvers, responsible officers and users

  • What do policy approvers, responsible officers and users want and need?
  • Providing what they need: the briefing note and board paper
  • Encouraging engagement and buy-in

4. What does good policy look like?

  • Common threads and organisational differences
  • Understanding successful policy
  • Defining policy scope (and avoiding policy creep)
  • Developing a policy framework
  • Developing a policy template 

Day Two: Writing and implementing organisational policy and procedures

5. Developing content for policies and procedures

  • Research and needs analysis
  • Engaging stakeholders
  • Consulting across the organisation
  • Checklists – friend or foe

 6. Writing for clarity and purpose

  • Working with your template
  • Achieving the right style and tone
  • Writing in plain English
  • Writing strategies

7. Implementation and communication

  • Achieving sign-off and agreement
  • Integrating policy across the organisation
  • Encouraging uptake
  • Making policies findable and searchable
  • Making policy part of everyday business
  • Policy as part of workplace induction

8. Evaluation and long-term management

  • Guiding and training authors
  • Policy coherence and internal consistency
  • Registering, revising and reviewing policies
  • Evaluating policy and procedures
  • Everything you still want to know


june 14 (Tuesday) - 15 (Wednesday)




Policy SkillsPolicy Skills is a collaborative operation of Peter Bridgman, Australia’s most-recognised policy leader and Nonie Malone, a highly experienced policy manager. We present public offer programs delivered by ourselves and other policy area specialists. PO Box 5418 West End QLD 4101