Blacktown City Council has launched DAISY, a new digital planning assistant designed to help residents better understand planning requirements and prepare residential development applications. The...

Melton City Council has gone live with phase one of its TechnologyOne SaaS+ OneCouncil project. The Council says the move represents a significant push to...

Yarra City Council is paving the way for faster customer service and smarter management of the city’s $2 billion in public assets by partnering...

Sunshine Coast residents now have access to a new AI-powered online tool, providing instant, reliable development guidance – anytime, anywhere. Whether you're adding a shed, building a...

Visitors and locals can now explore Benalla Rural City in a whole new way, thanks to a new interactive touchscreen at the Benalla Visitor...

Berrigan Shire Council has launched a new digital platform offering easy access to cemetery records and interactive maps for all four cemeteries across the...

Flood extents, waste collection days, heritage items, NSW Planning Portal access and bushfire-prone land are just some of the layers users can easily access...

How councils can fix the digital services disconnect in their communities     Communities across Australia expect clear, convenient online council services that match the ease of...

City of Parramatta Council’s website has been given a new lease of life, with an online presence the organisation says is set to improve...

Toowoomba Regional Council says record numbers of customers are accessing the organisation's online real estate portal. The portal received almost 13,000 hits during the 2024/25...

Australia’s most financially vulnerable residents are the least likely to engage with online local government services despite substantial investment and widespread access to digital...

Local governments across Australia face the new reality of balancing rapid urban growth with the urgent need for environmental responsibility. With populations rising, infrastructure ageing,...

Blue Mountains Library has never been more accessible with the launch of a new app and the expansion of the ‘Library2U’ Satellite WiFi and...

Wingecarribee Shire Council has announced the launch of DAISY (Development Application Information System) a free, artificial intelligence (AI) powered digital assistant designed to help...

Adelaide's City of Marion Council has been a long-term user of Civica’s Authority platform for property rates, building, and planning services. Understanding the importance of...